Privacy Policy

We collect information you voluntarily provide when you contact us or request an assessment through our website forms, including:

• Full name
• Phone number
• Email address
• Property address and ZIP code
• Preferred date and contact method
• Additional details you choose to share about your service request

We also automatically collect limited technical information when you visit our website, such as pages viewed, general location (city/region level), device and browser type, and referring website, through the analytics tools described below.

We use the information we collect to:

• Respond to inquiries and schedule home safety assessments and related services
• Communicate with you about your appointment, service requests, and account matters
• Improve our website, services, and customer experience
• Maintain records required for normal business operations
• Comply with applicable legal obligations

We do not use the information you submit for automated decision-making that produces legal or similarly significant effects, and we do not use your contact information for unrelated marketing without your consent.

Our website uses cookies and similar technologies to operate correctly and to help us understand how visitors use the site. We use Independent Analytics, a privacy-focused, self-hosted analytics tool, to collect aggregate statistics such as page views and general visitor trends; this data does not include information you have not otherwise submitted to us.

We use Cookiebot as our cookie consent management platform. Cookiebot scans our site for cookies, categorizes them, and presents a consent banner so you can choose which categories of non-essential cookies (such as analytics or preference cookies) to allow. You can change or withdraw your cookie consent at any time by revisiting the cookie settings link in our website footer, or by clearing your browser’s cookies and revisiting our site. For a full description of cookie categories in use, please see our Cookie Policy.

We do not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:

• Service providers: We use trusted third-party vendors to help operate our business, such as an email delivery/SMTP service to send appointment confirmations and notifications, our website hosting provider, and our form and analytics tools (Forminator, Independent Analytics, Cookiebot). These providers only receive the information needed to perform their function and are not permitted to use it for their own purposes.
• Legal requirements: We may disclose information if required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Cornerstone Home Safety, our customers, or others.
• Business transfers: If Cornerstone Home Safety & Maintenance, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.

We retain the information you submit for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining service and appointment records, responding to follow-up questions, and complying with our legal, accounting, and reporting obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

Depending on where you live, you may have rights to request access to, correction of, or deletion of the personal information we hold about you, or to object to certain uses of it. You may also decline to provide certain information, though this may limit our ability to schedule or complete your requested service. To exercise any of these choices, please contact us using the information below.

Our website and services are intended for adults arranging home safety and maintenance services. We do not knowingly collect personal information from children under 13, and our services are not directed to children.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the revised policy on this page with an updated “Last updated” date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Cornerstone Home Safety & Maintenance, LLC
3941 Legacy Dr., Suite 204-A135
Plano, TX 75023
Email: support@CornerstoneHomeSafety.com
Phone: (972) 800-1148